Are you passionate enough about travel to make it your job? You’ve come to the right place!
OPEN POSITIONS
OFFICE BERLIN: OPERATIONS & CUSTOMER SERVICE SPECIALIST (M/F/D)
Explore Europe is looking for a native (or bilingual proficiency) English Operations & Customer Service Specialist with a strong level in German to have daily contact with our international suppliers and American customers. You will be joining an international team to work 35-40 hours per week in our Berlin office.
Your responsibilities will include, but not be limited to:
- Work with bus partners, local operators, drivers and trip leaders to ensure the smooth running of trips
- Provide an exceptional level of customer service to travelers before and after their trips via email, phone, Social Media chat
- Maintain accurate trip budgets and validations, keeping Gross Margin Targets
- Carry the Emergency Phone on a rotational basis, solving any issues that arise quickly and follow up if necessary
- Develop new trip itineraries and improve our existing products
- Contribute to the company performance and culture by fully embracing the Explore Europe Core Values
Qualities appropriate for this position:
- 3+ years of group travel management experience
- Native (or bilingual proficiency) English / strong German speaking language skills
- Attention to detail and strong organizational skills
- Excellent people skills – proven experience in a customer service role or hospitality background
- Quick learner and a proven problem solver
- You are ambitious and self-motivated to achieve above-average results
- Travel experience in Europe
Benefits of working at Explore Europe:
- Work in a multinational office in Berlin Friedrichshain
- Work with passionate and enthusiastic people
- Professional development opportunities
To apply, please send a motivational letter, your resume and your possible starting date to apply@explore-europe.de. We look forward to hearing from you!
DEPARTURE GRAFENWÖHR OR KAISERSLAUTERN: FREELANCE EUROPEAN TRIP LEADER (M/F/D)
Explore Europe is looking for Trip Leaders for several trips in 2020 and beyond!
Are you interested in learning and exploring other cultures? Are you a well-organized, flexible, people person with a good sense of humor? If so, you are a great fit for a Trip Leader with Explore Europe Travel!
Your responsibilities will include, but not be limited to:
- Greet and check-in all passengers upon arrival for departure
- Support the group throughout the trip ensuring all passengers are accounted for during designated times (bus breaks, city tours, etc.)
- Providing helpful information relevant to cities including transportation, tourist attractions, excursions, etc.
- Demonstrating a professional appearance of Explore Europe Travel to corporate entities such as hotels, bus companies, city tour companies, and other partners
- Handle on-the-spot issues with passengers in a professional manner
- Communicate between all parties including bus drivers, hotel, local guides, etc.
- Send trip debrief reports and feedback in a timely fashion
- Update trip leader manual
- If interested and for extra bonus: support us with blog articles and/or photos for our social media marketing
- If interested and for extra bonus: research and organize optinal activities for our guests
- For Senior Trip Leader: Onboard and train Jr. Trip Leader during trips
Qualities appropriate for this position:
- Enjoy traveling by bus
- Enthusiastic personality
- Good communication skills
- Ability to work independently
- Experience in group travel in and to major tourist cities in Europe
- English language proficiency
- Good German language skills
- Ability to research destinations (e.g. opening hours for restaurants, shops, pharmacy, highlights, attractions, public transport etc.)
- Transportation to our departure point in Grafenwöhr or Kaiserslautern
Compensation:
The full compensation and benefits package will be provided during the interview and training stage. A few of the benefits are:
- Travel and hotel accommodations are provided for the trips you lead
- Daily allowance (based on travel experience)
- Extra bonus for additional tasks (writing blog articles, etc.)
- Trip leaders are accommodated in single rooms
- Discounted travel
- The opportunity to explore Europe at no cost to you!
- If you convinced us with the quality of your work, there is the option of working at Explore Europe as a working student, a mini jobber or a full-time employee, too and take care of tavel management tasks as well
To apply, please send your resume, your salary expectations and your possible starting date to apply@explore-europe.de. We look forward to hearing from you!
DEPARTURE GRAFENWÖHR OR KAISERSLAUTERN: FREELANCE TRAVEL VIDEOGRAPHER (M/F/D)
Explore Europe is looking for a Videographer for several trips in 2020 and beyond!
Are you passionate about traveling and creating videos? Here is your opportunity to travel to locations like Paris, Budapest, or Rome!
Your responsibilities will include, but not be limited to:
- Work with our Founder to determine the best opportunities and locations for video/photographic sessions for the maximum marketing value
- Ensure on-time execution and delivery of high quality video productions
- Produce and edit video footage digitally using various software including Adobe Premiere into videos for marketing purposes
- Travel on a regular basis
- Keep yourself current with the latest developments and trends in travel video production
- Other projects as assigned
Qualities appropriate for this position:
- Degree in video/film production or equivalent experience
- 2-3 years of experience in videography
- Proficient knowledge of Adobe Premiere Pro or similar softwares.
- Experience with Color Correction
- Strong interpersonal skills and ability to work effectively
- Attention to detail and a passion for travel
Compensation:
The full compensation and benefits will be provided during the interview. A few of the benefits are:
- Travel and hotel accommodations are provided
- Extra bonus for additional tasks
- The opportunity to explore Europe at no or low cost to you!
To apply, please send your instagram/portfolio link and your resume to apply@explore-europe.de. We look forward to hearing from you!
OFFICE BERLIN: PAID 6-MONTH INTERNSHIP IN TOURISM MANAGEMENT (M/F/D)
Your responsibilities will include, but not be limited to:
- Assist in planning trips — securing group bookings with hotels, restaurants, and tourist attractions
- Creating rooming lists and on-trip itineraries
- Managing the accounts
- Prospecting and identifying new business partners
- Settling accounts with our suppliers
- Prepare and assist with weekly sales, eCommerce, website and social media performance reports
- Maintain a database and calendar of operations
- Contribute to our website redesign
- Other duties as required and assigned
Qualities appropriate for this position:
- Enrolled student (preferably in economics, business, trade, tourism)
- Ability to commit 35 hours per week
- Travel experience and passionate about travel
- Fluency in English (written and spoken), good German, Italian & Spanish (favourable but not required)
- Ability to understand and work with other cultures
- Strong organisational skills and attention to detail
- Quick learner and a proven problem solver
- Enjoys working with numbers and Microsoft Excel
- Self-driven and flexible
- Able to analyse and question processes
- Highly sociable and energetic
Compensation:
- Financial compensation
- Get deep insights into an expanding travel company
- A mentor is looking forward to all your questions
- University credit where applicable
- The opportunity to travel and explore Europe at no cost to you
- We can also offer to be a partner for you in writing your thesis
- If you convinced us with the quality of your work, there is also an option of working at Explore Europe as a full-time employee after the internship
To apply, please send your resume and your possible starting date to apply@explore-europe.de. We look forward to hearing from you!
OFFICE BERLIN: PAID 6-MONTH INTERNSHIP IN CRM, SOCIAL MEDIA MARKETING, CONTROLLING AND BUSINESS DEVELOPMENT (M/F/D)
Your responsibilities will include, but not be limited to:
- Support the planning and development of CRM client led portfolio with cross channel partners across multiple marketing channels
- Monitor system use by all end-users, identifying areas of concern or improper use
- Develop content calendars on a weekly basis
- Brand management
- Prepare and analize weekly eCommerce, website and soclial media performance reports
- Analize campaign results and KPIs, highlighting successes and trends
- Contribute to our website redesign
Qualities appropriate for this position:
- Enrolled student (preferably in marketing, communications, public relations, journalism)
- Ability to commit 20 hours per week
- Excellent English oral and written communication skills
- Experience with social media analytics, including Google Analytics preferred
- Ability to process data, identify trends, and present findings in an organized manner
- Attention to detail and accuracy
- Passionate about travel
Compensation:
- Financial compensation
- Get deep insights into an expanding travel company
- A mentor is looking forward to all your questions
- University credit where applicable
- The opportunity to travel and explore Europe at no cost to you
- We can also offer to be a partner for you in writing your thesis
- Option to work for 15-20 h/week as a working student after the internship
To apply, please send your resume and your possible starting date to apply@explore-europe.de. We look forward to hearing from you!
DEPARTURE GRAFENWÖHR OR KAISERSLAUTERN: FREELANCE EUROPEAN PHOTOGRAPHER (M/F/D)
Explore Europe is looking for a Photographer for several trips in 2020!
Are you passionate about traveling and taking pictures aside? Are you a people person with a good sense of humor? If so, you are a great fit for a Photographer with Explore Europe Travel!
Your responsibilities will include, but not be limited to:
- Greet the passengers upon arrival for departure and introduce yourself
- Organize and conduct professional and fun photo shoots during the trips
- If asked for: Provide our guests with hints how to pose infront of the camera
- Demonstrate professionalism and represent Explore Europe Travel well
- Send pictures to the guests within 3 days after the trip
- Edit pictures for the guests within 14 days after the trip
- Provide us with pictures and videos of the trips
- If interested and for extra bonus: support us with blog articles for our website / support Explore Europe Travel via your social media channels
Qualities appropriate for this position:
- Experienced photographer
- Ability to professionally edit high-resolution images
- Fluent English
- Enjoy traveling by bus
- Enthusiastic personality
- Good communication skills
- Ability to work independently
- Transportation to our departure point in Grafenwöhr or Kaiserslautern
Compensation:
The full compensation and benefits package will be provided during the interview. A few of the benefits are:
- Travel and hotel accommodations are provided 50-100% discount
- Daily allowance
- Extra bonus for additional tasks
- Discounted travel
- The opportunity to explore Europe at no or low cost to you
- If you convinced us with the quality of your work, there is the option of working at Explore Europe as a working student, a mini jobber or a full-time employee, and could take care of travel management tasks as well
To apply, please send your instagram/portfolio link and your resume to apply@explore-europe.de. We look forward to hearing from you!
GRAFENWÖHR OR KAISERSLAUTERN: EXPLORE EUROPE BRAND AMBASSADOR ON-POST (M/F/D)
Explore Europe is looking for Brand Ambassadors that love to travel and love to inspire people!
Are you a people person with a good sense of humor? Are you passionate about travelling? Do you want to help others by sharing your love for travel? If so, you are a great fit for a Brand Ambassador with Explore Europe Travel!
Your responsibilities will include, but not be limited to:
- Providing information to potential travelers about the trips
- Hand out flyers and brochures
- Inspire other people to go on trips with Explore Europe Travel
- Go on trips with Explore Europe Travel
Qualities appropriate for this position:
- Live on-post or be well connected with the United States military
- Enthusiastic personality
- Excellent communication skills
- Ability to work independently
- Enjoy traveling by bus
- English language proficiency
- Running your own business on post is a plus
Compensation:
Think you can’t afford to go on vacation? With us you can!
The full compensation will be provided during the interview
To apply, please send a motivational letter, your resume and your possible starting date to apply@explore-europe.de. We look forward to hearing from you!